There are numerous 2 hour parking spaces along Elizabeth Street, or alternatively the Melville Street car park is a 10 min walk from the salon.

When you book an appointment, we set aside time just for you. That time, along with the care and attention that goes into every service, is reserved just for you. A late cancellation or no-show means we’re unable to offer that time to another client, which directly affects our team and the sustainability of our small business.

To keep things fair for everyone, we have a 24-hour cancellation policy. You’ll receive a confirmation text two days before your scheduled appointment.

If you need to cancel or reschedule your appointment within 24 hours, there will be a fee of 50% of your service.

Same-day cancellations, rescheduling or no-shows are charged at 100%.

The fees will need to be paid before we can make you another appointment.

We understand that life happens, and we truly appreciate your understanding. These policies allow us to keep providing the relaxed, personal experience our clients love.

Every great colour starts with a thorough consultation. Before your first colour appointment with us, we take the time to talk through your hair goals, inspiration photos, lifestyle, maintenance level, and your hair's current condition. This initial appointment is a free service and takes around 15 minutes and is required before we can book your dream colour appointment!

This varies depending on the time of year but we recommend that you rebook with every appointment to avoid missing out on your preferred stylist. However we understand that schedules can change and we advise booking 2-3+ weeks in advance. We do, however, have a waitlist we can add you to, and we’ll contact you if an appointment becomes available.